Frequently Asked Questions
What's a "Bakeover"?
A makeover of a baked good to make it not just delicious, but nutritious and free of the most common food allergens.
What flavors do we offer? We have a few options......
- Chocolate Chip Crisps, Apple Pie, and Oatmeal Raisin are all more of a cross between a cookie, a granola bar, a 7-Layer bar, and a Rice Krispie treat - essentially, a lifetime of baked good addiction rolled into one treat! These all have some crunch to them on the outside but soft in the center. They are sweetened with pure honey.
- Brownie Bites are Vegan (sweetened with organic tapioca syrup), and Paleo friendly. They are usually soft but if you like them crispier, just put them in the oven for a couple of minutes. We love them folded into our favorite ice-cream!
- Old School Chocolate Chip are for those who like a more traditional chocolate chip cookie and without any coconut flavor. Unlike our Chocolate Chip Crisps, they are softer cookies, made without the shredded coconut, brown rice crisps, or oats.
We add in lots of fiber, keep the sodium low, use only ingredients that are free of genetic modifications - and organic wherever possible.
How long will it take to get my order?
We make small batches at a time. Typically, we bake & ship within 5-7 business days, sending product from the production run that follows your order. That timeframe can be extended during the holidays, so please email us at firstname.lastname@example.org if you have a time-sensitive order. Shipping adds additional time. We are not staffed yet to take phone orders but with your support, we will soon get there! We are very fast at replying via email, 7 days a week.
Where do you ship?
Within the continental US only at this point, not Alaska or Hawaii yet. If you live outside of the US and have a large order, we are happy to investigate the cost of shipping to you. We hope to add international shipping if we see a demand for it.
How do you ship?
USPS, UPS, and Fed Ex - depending on the destination.
What is the shelf life of your cookies?
We have shelf life tested as far as 9 months. You can freeze them, but allow time to thaw as coconut and honey will get hard in cold temperatures.
Are your cookies organic and non-GMO?
All of our ingredients are GMO free and almost all are organic (the chocolate chips and honey do not have those certifications yet). We go to great lengths to source ingredients that meet our high standards - no junk, no toxins in our cookies.
What about Gluten Free Certified?
Bakeovers are Certified Gluten Free through the Gluten Free Intolerant Group.
Tell me about your facility please?
Bakeovers are made in peanut free and certified gluten free facility. As of March 20, 2018, we are manufacturing in a facility that DOES process foods with tree nuts, dairy, soy, and egg. Any bag that is manufactured in this facility that is marked accordingly and clearly on the food label itself so you are not guessing.
The facility is SQF Level 2, that uses "Good Manufacturing Practices" to segregate allergens and performs swab testing on any equipment prior to use and finished product testing of gluten.
Every ingredient sourced comes from suppliers that do not process gluten, dairy, peanuts, egg, soy, or tree nuts (other than coconut). We periodically run third party batch testing of finished product, testing for allergens at a certified lab.How do I contact Bakeovers?
Please email at email@example.com. We respond 7 days a week. We just are not staffed for phone calls right now, but with your support, we will soon get there.
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