Frequently Asked Questions
What's a "Bakeover"?
A makeover of a baked good to make it not just delicious, but nutritious and free of the most common food allergens.
A Bakeover is part cookie, part brownie, part 7 Layer bar, and part Rice Krispie treat - essentially, a lifetime of baked good addiction rolled into one treat! But unlike its predecessors, Bakeovers are made without refined sugar, gluten, dairy, peanut, egg, soy, or tree nuts (other than coconut).
We add in lots of fiber, keep the sodium low, use only ingredients that are free of genetic modifications - and organic wherever possible.
How long will it take to get my order?
We make small batches at a time. Typically, we bake & ship within 5-7 business days, sending product from the production run that follows your order. That timeframe can be extended during the holidays, so please email us at email@example.com if you have a time-sensitive order. Shipping adds additional time. We are not staffed yet to take phone orders but with your support, we will soon get there! We are very fast at replying via email, 7 days a week.
Where do you ship?
Within the continental US only at this point, not Alaska or Hawaii yet. If you live outside of the US and have a large order, we are happy to investigate the cost of shipping to you. We hope to add international shipping if we see a demand for it.
How do you ship?
USPS, UPS, and Fed Ex - depending on the destination.
What is the shelf life of your cookies?
We date our cookies with a shelf life of 7 months, although they've tested fine as far as 9 months. You can freeze them, but allow time to thaw as coconut and honey will get hard in cold temperatures.
Are your cookies organic and non-GMO?
Absolutely. We go to great lengths to source ingredients that meet our high standards - no junk, no toxins in our cookies.
What about Gluten Free Certified?
Bakeovers are Gluten Free Certified.
Bakeovers are made in peanut free and certified gluten free facility. As of March 20, 2018, we are manufacturing in a facility that DOES process foods with tree nuts, dairy, soy, and egg. This is temporary until our larger allergen free facility is operational. Any bag that is manufactured in this facility that is marked accordingly and clearly on the food label itself so you are not guessing.
The facility is SQF Level 2, that uses "Good Manufacturing Practices" to segregate allergens. When we move to the all allergen free facility, our bags and web site will be updated accordingly.
Every ingredient sourced comes from suppliers that do not process gluten, dairy, peanuts, egg, soy, or tree nuts (other than coconut). We periodically run third party batch testing for allergens at a certified lab.How do I contact Bakeovers?
Please email at firstname.lastname@example.org. We respond 7 days a week. We just are not staffed for phone calls right now, but with your support, we will soon get there.
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